Customer may not attach or affix anything to the interior or exterior of the vehicle(s) without prior permission from Chicago 5 Star Limousine Inc. management. Chicago 5 Star Limousine Inc. will not be responsible for injuries that may occur due to behavior caused by any member of customer’s group, or customer at any time.

Customer accepts full responsibility for vehicle damage or special cleaning, and any loss of income due to negligence or carelessness caused by any member of customer’s group, or customer (examples: vehicle damages caused from smoking, burns, vomiting, scratches, broken glassware, stains, wrestling in vehicles, kicking windows/mirrors, and etc.) and authorizes Chicago 5 Star Limousine Inc. to charge the guaranteeing credit card for the expenses regardless and in addition to any prior understandings and agreements.

These charges are necessary due to the high cost of cleaning and the revenue and time lost because the car cannot be used. If the guaranteeing credit card is not able to be charged for any reason, customer agrees to pay for damages in cash on the event’s date.

Customer agrees to pay for any collection expenses and/or attorney fees and costs associated with Chicago 5 Star Limousine Inc. collection efforts. All Agreements are negotiated individually at Chicago 5 Star Limousine Inc. discretion. Chicago 5 Star Limousine Inc. understands that your needs may change as the service is being provided.

Chicago 5 Star Limousine Inc. will make every effort to accommodate the Client(s), however the Client(s) understands that other clients may be scheduled and no guarantees can be made to accommodate changes as requested.

The Client agrees to pay for any changes in service as follows; Overtime are charged to the Client(s) in 30 minutes increments (for hourly service) at the published rate. Extra stops (for transfers) over and above the Agreement are charged from $15.00 up to $35.00 each.

Waiting time (for transfers) is charged from $15.oo up to $35.00 for every 10 minutes. At the Chicago 5 Star Limousine Inc. employees’ discretion, the client(s) agrees to be fully liable for all charges that may be incurred over the course of the Agreement including but not limited to:

Broken glassware ($ 15.00 per),

Interior cleaning and/or disinfecting required as a result of out of the ordinary use including illness (vomiting), drinks or food (no food in the vehicle) spills and smoking ($ 150.00 to $ 250.00)

Exterior detailing due to spills, illness and/or misuse of the vehicle ($ 100.00 to $300.00)

Repairs required due to a rip, tear or holes made in the upholstery ($ 175.00 to $ 500.00)

Any act of vandalism by client(s) and/or guests will be charged at a minimum of $ 150 with no maximum.

Smoking is not permitted in the vehicles(s), a fee of $ 200.00 will be charged to remove odors.

At the Client(s) request alcohol beverages will be provided and paid for with a service fee added to the final costs. Client(s) agree that any additional request over the course of the agreement will be charged to the client(s) credit card.

These terms and conditions apply to all charters (special events, weddings, proms, etc.) provided by Chicago 5 Star Limousine Inc. without exception. Additional Charges Tolls, parking, phone usage, STC (as defined below), airport fees and other surcharges not included in the estimate may also apply to the final price.

Wait Time - Airport Transfers

All airport transfers allow for reasonable wait time due to flight and baggage delays. If the customer requests additional wait time at either the pickup or destination location, it will be added to the transfer rate, which will be the hourly rate of the vehicle prorated at ten (10) minute intervals.

Wait Time - Non-Airport Transfers

Customers are permitted ten (10) minutes of wait time after the scheduled pickup time. Wait time beyond the ten (10) minutes will incur the transfer base charge plus the hourly charge prorated in ten (10) minute intervals.

Surface Transportation Charge (STC) STC is a surcharge based upon various overhead expense items, some of which may not relate to the specific trip. The STC is always calculated as a flat percentage of the base rate. Fuel Surcharge For services in the United States, the Fuel Surcharge is calculated based on the Energy Information Agency's (EIA's) published national averages.

Quoted amount may differ from billed amount based on rates in effect when services are provided. Rate Estimate Rates prior to service are only an initial estimate of the cost of services reserved.

Wait time and/or additional services may change the final price.

Child Safety Seats For safety reasons of providing age and weight appropriate equipment, Chicago 5 Star Limousine Inc. Service does not provide child safety or booster seats. However, customers may provide and install their own child safety or booster seats.

Lost or Misplaced Items

Please note that Chicago 5 Star Limousine Inc. Service assumes no liability for any lost or misplaced personal property or any other items left in any vehicle.

Additional Charges Tolls, parking, phone usage, STC (as defined below), airport fees and other surcharges not included in the estimate may also apply to the final price.

Children If you are under 18, you may only use our web sites and make a reservation with the involvement of a parent or guardian.

Questions, comments and requests regarding the Service Terms and Conditions are welcomed and should be addressed to